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3:30PM Guest Focus Meeting.

Prabhjot Goomer,
Hilton New Delhi/Janakpuri, India

Launch of a daily 3 pm guest focus meeting with line level front of house team members to go through guest arrivals and preferences. This ensures the team members knowing the complete arrivals of the day and interact with the guest accordingly and align the team members energy towards the guest satisfaction.

Posted on Jul 15, 2010

Topic(s): Recent Recognition Ideas

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