Due to the global impact of COVID-19 on hotel operations, Catch Me at My Best and Team Member Appreciation Week (TMAW)
have been postponed until later this year. Updates will be shared here and via the NOW newsletter.

LET’S TALK ABOUT RECOGNITION

Top GMs from across Hilton discuss how they use recognition to motivate their team, improve performance, and address business objectives. Watch video.

SUBMIT AN IDEA!

Achieving Outstanding Q/A Evaluations With the Help of a “100% Club.”

We review our SALT scores on a weekly basis and each time that a Department achieves a 100% line, they become a member of the 100% club. Once the month has closed, the Department that maintains 100% for the longest period of the month is issued the Outstanding Contributor Medal. We use the same recognition for rooms inspected on the daily PM MOD shift; a 100% scored room is issued a note and small recognition from Hotel Manager. I am confident these initiatives have contributed to our Outstanding Q/A Evaluations.

Posted on Feb 1, 2010

Topic(s): Recent Recognition Ideas, SALT Boosting Ideas

Moderator says

What a great, simple, low-cost recognition idea!

Commented on February 1, 2010

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