Top GMs from across Hilton discuss how they use recognition to motivate their team, improve performance, and address business objectives. Watch video.

CCS Department Recognition

We paired up departments randomly to recognize the contributions and efforts of departments towards the operations of the hotel, directly or indirectly. A calendar is prepared with dates indicated for each department to recognize another department. An amount per Team Member is budgeted for the department to spend on activities, food, etc. Photos of the event are published on our Facebook page. The departments being recognized feel very much ...  Read more.  Oct 7, 2019

Personalizing Initial Orientation Refreshments

As a part of their new-hire paperwork, we ask new Team Members to fill out a quick survey of things that they like. That way, during their initial orientation session, we have snacks/beverages that they will actually enjoy available to them. It's a simple way to show that we care about them as ...  Read more.  Dec 7, 2018

Recyclable Mineral Water Bottles Decoration Back Of House Competition

To celebrate 2016 Team Member Appreciation Week and create a great place to work, DoubleTree by Hilton Shenyang organized back of house decoration competition around all departments. To enhance the awareness of sustainability, we use recyclable mineral water bottles which get from guest room and banquet as the material of the decoration. Every department show their talent and present creative designs. We publish these well – decorated pictures ...  Read more.  Jun 4, 2016

Instant Recognition

Starting in March of this Year we at Hilton Nagoya has introduced the Best Practice of "Instant Recognition" for our Head of Departments to use freely. The HOD's have been equipped with different kinds of vouchers, such as a prepaid Starbucks card, Book store club card, etc., to use as a means to show appreciation to Team Members, whoever and whenever they feel that someone went that extra mile! This practice has been a tremendous success, not ...  Read more.  May 5, 2016

The Hospitality Wreath

Before opening, our BPS Director, Kristynne Byers came to visit our hotel. We were brainstorming a few activities to encourage staff bonding. Kristynne pointed out that some of the best activities don’t have to cost a lot of money. The first idea that she threw out off the top of her head was to make a wreath out of hotel rags. We joked with her that she ought to expect one from Santa. As the holiday planning came along we remembered our rag ...  Read more.  Nov 30, 2015