Top GMs from across Hilton discuss how they use recognition to motivate their team, improve performance, and address business objectives. Watch video.

4th Connect Event at the Waldorf Astoria Ras Al Khaimah

Every three months, the HWW cluster in Ras Al Khaimah hosts a "Connect Event" to support all Trainees, Interns, and High Potentials. They get help with their careers and are introduced to all Directors, General Managers, and Head of Departments within the six properties in Ras Al Khaimah. The fourth Connect Event was held at the 17SQUARED bar of the Waldorf Astoria Ras Al Khaimah under the theme "Oscar Night - Feel like a star." After the photo ...  Read more.  Aug 19, 2015

Are You Ready to Celebrate International Mentoring Month?

January is International Mentoring Month. At Hilton Worldwide, we’re passionate about Creating Opportunities that engage and develop our Team Members. So how will you commemorate International Mentoring Month? Try recognizing the top trainers on your team, or passing out certificates to Team Members who have grown the most. If you need inspiration, check out these examples: Sharing the Joy of Cooking. At Hilton Moscow Leningradskaya, ...  Read more.  Jan 2, 2014

Thought Starters to Celebrate World Kindness Day on November 13!

If there were a holiday created especially for us, World Kindness Day would be it. Rich with history, the November 13 holiday is an opportunity for every single person around the world to step up and show extra kindness. We know, we know—at Hilton Worldwide, EVERY DAY might as well be World Kindness Day. But that doesn't mean you can't have a little extra fun on November 13. Here are a few thought starters to help you make World Kindness ...  Read more.  Oct 18, 2013

Celebrate Customer Service Week by Turning the Tables with these 10 Tips.

Officially, Customer Service Week is October 7-11. But we know when it really is: this week, next week, and every week after that. During Customer Service Week, consider the things we do to make guests feel special, such as remembering their preferences and adding special touches to their rooms. Shouldn’t we do the same for our Team Members? When we make our Team Members feel like VIPs, they’ll pay that good feeling forward to our ...  Read more.  Sep 17, 2013

Recognize Team Members—Not Just Numbers!

“I think it’s very cool that Hilton’s global award is one for service and hospitality—not who made them the most money. It is a fantastic way of showing employees that they are what makes the difference in a guest’s stay.” – 2012 CEO Light & Warmth Award winner Molly Mooney, Sales Director at Homewood Suites by Hilton Champaign – Urbana, IL. It’s no coincidence that two of Hilton Worldwide’s biggest Team Member honors, ...  Read more.  Aug 16, 2013