Top GMs from across Hilton discuss how they use recognition to motivate their team, improve performance, and address business objectives. Watch video.

Catch Me at My Best June 2017 Best Practices

1. Caught in the Net. This year, Hilton Singer Island Oceanfront Resort is displaying their catches on nets lined with shells. They are a beachfront property, so naturally their theme is "Get Caught in the Net." Every week they will have raffles for prize giveaways inserted in Catch Me Tote bags for their team. 2. Planned Out Catch Me. DoubleTree Suites by Hilton Naples has meticulously planned out their Catch Me At My Best promotions. They ...  Read more.  Jul 10, 2017


Jenn Bergeron, the Assistant Director of Finance at the Providence Biltmore, Curio Collection by Hilton, came up with an idea to keep the positive motivation that the Management team has, and to spread it among the rest of the Team Members: All 19 managers were given a hotel team roster and enough "thank you" cards to write a personalized note to each of the 180 Team Members in the hotel. That's almost 3,500 notes! They had two weeks to hand ...  Read more.  Jan 3, 2017

Make a Recognition Plan

It's that time again to plan for next year and ensure that the recognition programs are in the budget. It's too easy for recognition to get forgotten during the whirlwind of just doing your job. So, during December I come up with as many ideas as I can think of and submit them for budget approval. Not everything gets approved, but I know what my deadlines are, what my budget is, and what I need to plan for. I definitely see a return from my ...  Read more.  Jan 3, 2017

Sleigh Bells Ring for the Spa Team at Hilton London Heathrow Airport Terminal 5

For December we recognized our Spa team. As well as issuing personalised recognition certificates, we also gave our team members a treat to enjoy. Since it was close to Christmas, we wanted to give them something festive. We made chocolate/candy sleighs as a fun treat to recognise our Spa team members and start the festive season! ...  Read more.  Nov 28, 2016

Recognizing Managers and Supervisors at Hilton al Hamra Beach & Golf Resort

We are utilizing the recognition calendar as an integral tool for promoting Heart of Hilton Initiative, leadership index, OEX, & Engagement. Our HR department has downloaded the calendar into Outlook, and we are using the many different occasions which are highlighted on the days other than the departmental monthly recognition. For example, we celebrated World Boss's Day this month which was new and most of us ...  Read more.  Nov 28, 2016