We ALWAYS use contests! It’s a great motivator! All Team Members “climb SALT Mountain” and get rewarded based on the number of points our highlighted score improves. For example, 1-2 points is a soda from the suite shop, while 7 or more points is a pizza party for the whole team! I also started room inspections with five one-dollar bills – the housekeeper has to pay me back for any cleanliness issue found. It has kept them on their toes.
Posted on Feb 1, 2011