This past month (December) I introduced a “team challenge” that included all staff members to participate in creating Gingerbread Houses. Each team had two weeks to complete the project with very few limitations and/or requirements. Each team would place their gingerbread house on a decorated table located in the lobby for our guests to view. In addition, each team took it upon themselves to get our guests “pumped” about what they were doing prior to placing the houses on display. It was a fantastic experience for everyone! The creations were made of gingerbread: a village and a tree house. Anytime our guests entered or exited the hotel through the lobby they were able to see the houses. My Team Members continue to reflect on the experience often, and we still talk about teamwork and how important it is.
Posted on Jan 13, 2011