Top GMs from across Hilton discuss how they use recognition to motivate their team, improve performance, and address business objectives. Watch video.


Everybody Loves Mr. SALTY at Hilton New Orleans Riverside, LA.

Brenna Glaeser,
Hilton New Orleans Riverside, LA

We have a weekly award amongst departments called Mr. SALTY! Mr. SALTY is awarded to the department each week with the most improved SALT score percentage. Mr. Salty is awarded to the department at a surprise, impromptu (less than 10 minutes) ceremony where the General Manager, Resident Manager, and key department heads bring the Mr. SALTY trophy, as well as individual bags of pretzels, for each Team Member. The winning department for that week gets to keep Mr. SALTY displayed in their department for the entire week. Team members love to see Mr. SALTY and take their picture with him!

The Mr. SALTY trophy & program has definitely impacted our SALT scores. Team members are more aware of their department’s scores, and are interested in how they can raise them so that they can get Mr. SALTY. It is a friendly competition between departments that really has very little cost involved.

Posted on Jan 21, 2011

Topic(s): Recent Recognition Ideas, SALT Boosting Ideas

Clema Owen says

Great idea! Clema Owen – Laredo, Texas

Commented on February 23, 2011

Randy Gaines says

This is a great way to recognize your team’s improved efforts. What a great surprise.

Commented on February 23, 2011

Hazem says

Excellent intiative

Commented on February 24, 2011

Grant Norris says

Love the idea! Going to suggest it to our Hotel Manager at this morning’s brief!

Commented on February 24, 2011

Rene Rodriguez says

It is Amazing to see how some of us have the same ideas! We are doing the same thing! and we also called it “THE SALTY CUP” We are tracking scores monthly on helpfulness only, so far our salt scores have improved! We came up with this idea back on October of last year, but actually implemented the program on January 2011! Carol Drury, Housekeeping Supervisor and I talked to Mr Tom Kos The General Manager about this idea he actually loved it! Every Month The department who raise the best SALT scores for the month gets to display ‘THE SALTY CUP” and will try to keep it on their position until a new department takes it away! A board has been place at the employee cafeteria room, for everybody to see and follow the scores!

Commented on February 24, 2011

mariagarcia says

Great idea to motivate team members

Commented on February 24, 2011

youssef A.Youssef says

Very compitative and motivating tool.

Commented on February 26, 2011

Hany El Gaar says

Excellent initiative and Great Idea

Commented on March 1, 2011

Juliana Johnson says

Where do we get Mr. Salty?? This is a fabulous idea that I would love to try!

Commented on March 25, 2011

Leave a Comment

You have characters left
  • image
  • image
Submitting. Please wait...

All comments are subject to review and approval. Please allow 24-48 hours for publication.