Due to the global impact of COVID-19 on hotel operations, Catch Me at My Best and Team Member Appreciation Week (TMAW)
have been postponed until later this year. Updates will be shared here and via the NOW newsletter.


Top GMs from across Hilton discuss how they use recognition to motivate their team, improve performance, and address business objectives. Watch video.

Hear Our Stories: RaeAnna Ybarra

​At Hilton, our Team Members are at the very heart of all we do, and we are truly inspired by each and every one of you and the amazing stories you to have to share.

Meet RaeAnna Ybarra, Front Desk Associate at Home2 Suites by Hilton Dallas-Frisco, TX. RaeAnna has been in the hospitality industry for more than 20 years, consistently putting the needs of her guests above all else. When a couple from India came to the hotel for a long-term stay, RaeAnna and her team made sure they were comfortable and cared for around the clock. RaeAnna knew the expecting mother was in treatment for a serious condition, so she arranged transportation to and from the hospital for the guest’s regular appointments and to their temple as well. Watch this video to hear how RaeAnna and the Home2 team formed a bond with the family.

Click on the video below to watch RaeAnna’s story and be sure to share your comments.

Posted on Oct 3, 2016

Topic(s): Heart of Hilton, Video Library

Leave a Comment

You have characters left
  • image
  • image
Submitting. Please wait...

All comments are subject to review and approval. Please allow 24-48 hours for publication.