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“Hilton Bucks” Reward Team Members Caught “Doing It Right.”

Our hotel has implemented a recognition program we call “Hilton Bucks”. We have dollar-sized cards printed that look like dollars on one side, then on the other side, have room for the team member’s name, date, comment and a manager’s signature. Any time a manager or supervisor catches a team member “doing it right”, whether it’s helping out another department, getting a great comment for a guest, or any other “buck-worthy” behavior, the manager will fill out a Hilton Buck and present it to the team member. The team member will then go to Human Resources, where they get to choose from one of three prizes to try for. At the end of the month, all one name is drawn for each prize. The prizes include gift cards for movie theaters, gas stations and restaurants. This low-cost recognition really goes a long way, and the team members light up when presented with a Hilton Buck!

Posted on Feb 13, 2010

Topic(s): Low-Cost Recognition, Recent Recognition Ideas

Summer Antisdel says

What a GREAT idea!! Do you have a copy of the “rewards buck” saved on the computer that you can email to me?
Thank you in advance!

Commented on February 16, 2010

Cherie Bernasco says

Not a problem. I have attached the file for you. Let me know if you have any questions.

[file]https://recroom.hilton-recognition.com/wp-content/upload/12778_Hilton_Buck.pdf[/file]

Commented on February 17, 2010

Darrelle Johnson says

Can you please forward me the actual form where we can make edits? I would like to use your idea and replace with my Hilton Fort Lauderdale Marina logo

Commented on April 12, 2010

Albert Bashir says

Can you please forward me the actual Idea, Si i will be able to Use for my Hotel

Commented on May 30, 2010

Janet Klett says

I use a like idea….I used the CD we received for International housekeeping week and modified the housekeeping dollars. I removed the Houskeeping week info and created good job bucks. There was one day we had 2 people call of on an already short staffed day. We had 4 housekeepers pull together and clean over 100 rooms…they each received a $10 “Good Job Bill” with their name on for use in our suite shop. The front desk tallied purchases on the back and once they reached the $10, the bill was turned in. It worked beautifully and the staff could use the credit when ever they wanted.

Commented on October 28, 2010

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