Top GMs from across Hilton discuss how they use recognition to motivate their team, improve performance, and address business objectives. Watch video.

Housekeeping Incentive.

We have incentives in place for each department. For housekeeping, we take them into a room, put 20 one dollar bills in their hands, and then inspect the room. Each item we find gets a dollar taken away. Something major (i.e., items left by a previous guest) gets the whole 20 taken away. So far, everyone is keeping $18-$20 on average.

Posted on Jan 2, 2011

Topic(s): Department-Specific Recognition, International Housekeeping Week, Recent Recognition Ideas

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