LET’S TALK ABOUT RECOGNITION

Top GMs from across Hilton discuss how they use recognition to motivate their team, improve performance, and address business objectives. Watch video.

SUBMIT AN IDEA!

Incentive Points Raise SALT Scores 30%.

We recently did a Team Member incentive points program. You earned points for different things. You could earn points of different amounts for signing guests up for Hilton Honors, having your name mentioned in a survey, getting a 10 in survey scores on the days you work, or getting your name mentioned in an e-mail/phone call. By reaching a certain number of points, cash rewards were involved. This was a huge hit and our guest scores were increased by 30%. 🙂

Posted on Jan 11, 2011

Topic(s): Recent Recognition Ideas, SALT Boosting Ideas

Leave a Comment

You have characters left
  • image
  • image
Submitting. Please wait...

All comments are subject to review and approval. Please allow 24-48 hours for publication.