Top GMs from across Hilton discuss how they use recognition to motivate their team, improve performance, and address business objectives. Watch video.

Let’s Talk About Recognition

Are you ready to be inspired? Check out “Let’s Talk About Recognition.” Top GMs from across Hilton Worldwide tell us how they motivate Team Members, improve performance, and exceed business objectives. Their secret? Team Member recognition! Just listen to what some GMs had to say.


Posted on Sep 20, 2017

Topic(s): Video Library

Ayman Madkour (HWW Kingdom of Saudi Arabia) says

I have shared this video with all of our hotels in the kingdom of Saudi Arabia and our corporate team. It is a great reminder about the power of recognition. Thank you for providing these valuable tools. You deserve recognition and appreciation too!

Commented on December 26, 2013

Barbara (MCOOR - Embassy Suites Orlando I Drive ) says

What a powerful video!!! I will be sharing this with all the leaders at our property today. GM’s did a great job in putting this together… thank you for sharing your best practices.

Commented on January 8, 2014

Mohamed Amine (Hilton Alger) says

I have showed this video to our team. It was a great initiative and it is our job to remind everyone that recognition is a great tool in our industry.

Commented on January 10, 2014

Hirosh (Hilton Dubai Creek) says

Recognition really matters for every single Team Members…..HILTON makes it different than others. Thank you.

Commented on January 16, 2014

Tina M. Christian (Hampton Inn Dyersburg) says

Thanks to the managers that participated in the video, reminding us that no matter what obstacles you face, never forget those watching you. Be gracious and show appreciation. It is easy to let the struggles overcome this very easy action.

Commented on January 16, 2014

Hector Martinez (Waldorf Astoria Panama) says

After a hard day at work, knowing that Hilton cares about their team makes a difference for me, thank you.

Commented on January 17, 2014

Mesui Pale (Hilton San Francisco Financial Distict) says

Thank you!

Commented on January 19, 2014

Mohamed Faizeen Jameel (Makkah Hilton & Towers) says

Thank you, Ayman Madkour, for sharing these videos that reminds us to recognize.
‘There is more hunger for recognition in this world than for bread’.

Commented on January 22, 2014

Lianne Byng (Hilton Portsmouth) says

Great video and message to take back to the team!!!!!

Commented on February 21, 2014

Freddy E. (DoubleTree by Hilton Norwalk) says

Great motivation video. Our Team Members are the difference between good and bad service. Let’s keep them motivated and recognize them every day when we come to work. Let’s make our work environment a real family, with fresh eyes every day. Our goal is to provide the best possible service to our guests, who are part of our family, too.

Commented on February 25, 2014

Tamer Abdelgelil (Hilton Taba And Nelsson Village ) says

I like the video. Recognition really matters when it comes to building a successful team in a healthy environment.

Commented on March 19, 2014

G.S (Embassy suite) says

It doesn’t matter if your effort is big or small. Recoginition really matters!
Thank you!

Commented on March 29, 2014

Alaa Youssef (Hilton Sharm Waterfalls) says

Recognition fuels human beings to survive and create more success.

Commented on April 21, 2014

Donna Bailey-Gray (Hilton Rose Hall Resort & Spa) says

This is powerful. Recognition matters in whatever sphere of life we are. It is not the volume or the quantity of the recognition, but the fact of recognition itself. For a fact, recognition motivates and encourages us.

Commented on May 22, 2014

manuel ramirez (Hilton Garden Inn Tucuman) says

Thanks for share this wonderfull and inspirational video! Recognition is the source of bigs and best smiles!!!!

Commented on May 26, 2014

Bensaad Larbi (DoubleTree by hilton JBR dubai) says

Thanks for sharing this wonderful and inspirational video! Recognition is the source of biggest and best smiles!!!!

Commented on June 4, 2014

Giancarlo (DoubleTree by Hilton Olbia) says

Thank you, Mr. Ayman Madkour, for this wonderful video! Absolutely inspiring!

Commented on July 22, 2014

Deb Kapchus (Hilton Hartford Hotel) says

This was a great video that should be shared with any new supervisor or manager. Great information and a reminder to seasoned managers.
Thank you for sharing.

Commented on August 24, 2014

Noussaiba zergui (Hilton Alger) says

That is very important for all our team members to feel valued. By feeling so, they would give more and they would be very motivated and even creative. Thank you for sharing such an important thing.

Commented on September 3, 2014

Gary Kohler (DoubleTree by Hilton Newark - Fremont) says

Great video to start off the New Year. Here in the Silicon Valley, recognition is a big part of our customers’ internal and external efforts, and we all need to remember how important it is to ourselves and our teams.

Commented on January 22, 2015

Joel D. Saire (Double Tree By Hilton Esplanade Darwin) says

Thank you for sharing this Video! It really motivates to everyone. If a company does not recognize to its Team Members, which other company will do it? The recognition is a very powerful tool and it is another type of payment to the ones who really deserve it. If we recognize our good Team Members for the great job that they are doing, our guests will recognize us too for the good service that our company (Team Members) provides. .

Commented on May 20, 2015

Lee Hambrick (Brand Performance ) says

What an outstanding video to share with hotels about the importance of recognizing our Team Members.

I will be sure to share this message with hotels as a reminder of the benefits and successes achieved by consistently extending a thank you to all Team Members, and nominating those who go above and beyond for Spirit Awards!

Commented on May 29, 2015

Ana Lisa Cote (Double Tree Beach Resort) says

Thank you! 😉

Commented on January 13, 2016

MAriline Barbosa (Conrad Algarve) says

Wow! This video is amazing and I have already shared it with our Soul Team 🙂 Thank you very much for sharing with us so many ideas of how to recognize our colleagues!

Commented on January 14, 2016

Kelly Williams (Hilton Worldwide) says

This message never gets old and is alive and well at Hilton Worldwide! As a matter of fact, I just shared it on my LinkedIn #teamhilton!

Thank you!

Commented on May 4, 2016

Katie Kelly (Arizona Biltmore) says

Nice video and great reminder.
I also think it’s important when expressing thanks to explain specifically what we are thanking that Team Member for, to move on from the generic “thank you for all that you do” to “Thank you, Jaime, for taking the time and practicing patience in reviewing guest room options with Mr. & Mrs. Kelly so that they were able to have the perfect accommodation for their stay!”

Commented on August 15, 2016

Christopher Simmons (Hilton Austin ) says

To recognize the actions, behaviors, approaches, and accomplishments that you want to foster and reinforce in your organization.

Commented on December 29, 2017

Angelina Covington (Hilton Sandestin Beach Golf Resort and Spa) says

Very nicely done.

Commented on May 8, 2018

Tracy Abou Mrad (Hilton Beirut Downtown ) says

Touched by this video. Recognizing teams will drive initiatives and ownership. They will feel valued and give 150%
thank you

Commented on September 21, 2018

mary (金茂三亚亚龙湾希尔顿酒店) says

I like hilton hotel .

Commented on October 29, 2018

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