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Communicating Monthly Targets.

Begona Campoy,
Hilton Valencia, Spain

In order to share with our Team Members the targets we need to reach to improve every single area of our property, we decided to make a big poster listing all the targets percentages (food cost, SALT, Mystery Shopper etc.) When we reach the targets we add one smily beside the percentage.

This poster is shown at the Balance Score Card at the Back of the House.

Posted on Oct 29, 2009

Topic(s): SALT Boosting Ideas

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