Top GMs from across Hilton discuss how they use recognition to motivate their team, improve performance, and address business objectives. Watch video.

A Simple and Unique Way to Recognize Gold Guests.

I decided to take the idea from the Housekeeping Week items…such as, the Water Bottle Wraps and the Thank You Cards, and make them personalized for each Gold Member guest that got a snack and water. Water Bottle Wraps for snacks, and Thank You Cards for the points. We’re in the process of making them, hoping it will raise SALT scores. We might try to do it for more guests!

Posted on Jul 22, 2010

Topic(s): Mastering CRM - Guest Recognition, Recent Recognition Ideas, SALT Boosting Ideas

Moderator says

Great way to take a great recognition idea and make it better! Send us photos.

Commented on July 22, 2010

Lakesha Reeves says

This is a great idea that is not too costly. Please send a copy of bottle wrap. We will like to try this at our location.

Commented on October 6, 2010

Leave a Comment

You have characters left
  • image
  • image
Submitting. Please wait...

All comments are subject to review and approval. Please allow 24-48 hours for publication.