Top GMs from across Hilton discuss how they use recognition to motivate their team, improve performance, and address business objectives. Watch video.


Morning Smile at Hilton Luxor Resort & Spa.

Team Members at Hilton Luxor Resort & Spa, Egypt, start their day with a “Morning Smile.” A Housekeeper tells a joke at each morning meeting, and the rest of the team feels happy, relaxed and motivated. Great idea, team! And as they say in Arabic, Idhak tadhak laka el Donya (Laugh & the world will laugh to you!)

Check out a recent Morning Smile joke from Team Member Foumia Frem :

Today it was my turn and the joke was:
A new business was opening, and one of the owner’s friends sent flowers for the occasion. But when the Owner read the card with the flowers, it said. “Rest in peace”

The owner was little upset and called the florist to complain. After he had told the florist about the obvious mistake, the florist said, “Sir, I’m really sorry for the mistake, but rather than getting angry, you should imagine this: Somewhere There is a funeral taking place today, and they have flowers with a note saying, “Congratulations on your new location.”

Posted on Jun 6, 2012

Topic(s): Recent Recognition Ideas

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