We review every survey during our morning huddles. Every time we get a survey with nothing but 9’s and 10’s we draw a Lewis the Duck number. Once we achieve OPOG Bingo we will do something for the entire staff from purchasing gift cards, employee cookouts anything as a group. We started OPOG Bingo a little four months ago and our scores have went up drastically. Over the past five months Property Loyalty has gone from from a 60.7% to a 76.5% an Overall Combined has gone from 71% to 82%.
Posted on Feb 25, 2010