Top GMs from across Hilton discuss how they use recognition to motivate their team, improve performance, and address business objectives. Watch video.

Pie in the Face!

Our Suitekeepers have goals each month based on Quality of Inspections, Efficiency of Suite Time, and Salt Scores. We gave the girls their choice in what they would like to be rewarded with if each of them met their goals. They chose to throw a pie at the Director of Suitekeeping’s face. We covered the floor in old sheets, Erika and Justine wrapped themselves in trashbags and the girls threw away. Each Suitekeeper stood in front of the team and was recognized for their improvement, then landed a pie in Justine or Erika’s face. It inspired the girls to want to improve on their goals and keep their scores up–and they had a good time!

Posted on Jul 6, 2011

Topic(s): International Housekeeping Week, Recent Recognition Ideas, SALT Boosting Ideas, Team Building Contests

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