Hampton Inn & Suites Orem, UT
To improve appearance of room attendant’s carts and to increase pride in the workplace, we have a monthly cart inspection. A list was prepared for each room attendant with information on what is to be kept on and off of their carts (along with a photo). Inspection is done randomly, and a “report card” is filled out. This allows the room attendant to see what areas he/she needs to improve on as well as reward them for things they are already doing correctly! All those receiving a B or higher grade, get to pick their 2 days off in an upcoming work week. Total cost: $0.00!
Posted on Dec 26, 2009