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SALT Analysis Report at Hilton Marsa Alam Nubian Resort, Egypt.

SALT Analysis Report:

I have made a report for analyzing the SALT Score to HODs in order to track and focus on the SALT question related to their Departments. according to the guests’ figures and comments the It’s a daily monitoring report, and will be a manual tracking by the HODs.

The report will include the following:-

1- This report will support HODs to track and focus on the positive and negative points that is reminiscent of the SALT application According to the figures given and comments from our guests which will be positive impact to track our issues and to work on it to enhance our guest satisfaction.
2- you can write your rate by putting it in the same colors in the SALT main application.
3- Some graphic charts to show the differences between the actual figures and the benchmark.
4- also includes a part of the record and notes that may be received in the HOTLINE Department by guest that may guest mentioned in SALT comments including its interpretation and the date of occurrence.
5- Finally the figures of the month of this year versus with the same month of the last year to can easily monitor your figures.

I hope it may help us all to get a quick and easy analysis to the SALT score. If you get any ideas to develop the report, please don’t hesitate to contact me.


RMFHI-Analaysis SALT Report 2012

Posted on Feb 2, 2013

Topic(s): Recent Recognition Ideas, SALT Boosting Ideas

Ehab Reda says

Thank you for your great efforts Mario

Commented on February 25, 2013

sherif elbatal says

Good tools,well done.

Commented on February 25, 2013

Mohamed Aboulela says

very valuable, It helps a lot to track our guests satisfaction.

Thank you

Commented on February 25, 2013

soliman taha says

Well done

Commented on February 25, 2013

Ashraf Elnakesh says

well done, great job

Commented on February 25, 2013

tamer shawky says

welldone Mario

Commented on February 26, 2013

hesham Rizk says

Well done Mario, I’m sure that’s will help me to monitor more my area and achieve the high score.

Thank you,

Commented on February 26, 2013

Awad Farouk says

It’s really great effort well done Mario

Commented on February 27, 2013

Carmen (W57) says

Thank you Mario! this is terrific!!!

Commented on August 9, 2014

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