LET’S TALK ABOUT RECOGNITION

Top GMs from across Hilton discuss how they use recognition to motivate their team, improve performance, and address business objectives. Watch video.

Focusing on One SALT Goal at a Time.

Liz Charbonneau,
Hilton Garden Inn Portland Airport, OR

We give each department one goal to reach that is from SALT. This way we feel that we do not overwhelm them all with different categories. Once that department reaches that particular goal such as “Helpfulness of Front Desk” I give each team member a Thank You card and a little something special such as a $10 gift card to a popular retailer.

Then we choose a different goal.

Posted on Dec 3, 2009

Topic(s): Recent Recognition Ideas, SALT Boosting Ideas

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