We had a guest that could not get his car to start. We shuttled him over to work and got his keys from him before dropping him off. We repaired his car and then dropped it off for him at his work, leaving the keys at the front desk. The company was so impressed that we had gone out of our way for the gentleman that they shared the example company-wide as an example that they want to copy. We have gotten all of the company’s business since that day.
Posted on Jan 13, 2011