LET’S TALK ABOUT RECOGNITION

Top GMs from across Hilton discuss how they use recognition to motivate their team, improve performance, and address business objectives. Watch video.

Team Building With Scottish Highland Games.

Margaret Dempster,
Hilton Dundee Hotel, UK

Margaret here at the Hilton Dundee. I’d just like to share with you something we do up here in Scotland. At the moment the housekeepers in all the Scottish hotels are organising a room attendant competition. We send all the hotels a questionnaire. Each room attendant is invited to fill these out. We then select two attendants from each unit who are then invited to take part in the competition. This will take place at the Coylumbridge Hotel in the Scottish highlands. We do highland games and an assortment of tasks for the attendants to complete. We then have three winners who each receive ‘Starbond’ awards. At night we have a gala dinner and dance. This is a great experience for the staff and it’s a great way for them to make friends with people from other hotels. We have done this a few times now and the staff are always very excited and they all want to join in the fun.

Posted on Aug 28, 2009

Topic(s): Department-Specific Recognition, International Housekeeping Week

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