Top GMs from across Hilton discuss how they use recognition to motivate their team, improve performance, and address business objectives. Watch video.


We’re in the Homestretch! More of Our Favorite Catches.

It’s hard to believe that we’re already in the third leg of our seasonal recognition program, Catch Me at My Best. Here are a few more stellar catches!

Paula Rohde, From Desk, Hampton Inn Pensacola Beach, FL

“My one-year-old grandbaby was ill. Paula peeled and cut up an apple, and gave her a box of Raisin Bran to help her tummy. Paula always goes above and beyond!”

Tendai Choto, Food & Beverage, Hilton Cape Town City Centre Hotel, South Africa

“While enjoying our honeymoon, we had left the room to tour the city. Upon our arrival, we had noticed that the champagne was set up in a special way, without us knowing. THANKS, Tendai! Just so sweet and professional.”

Chuck Benshoof, Maintenance & Engineering, Embassy Suites Phoenix – Biltmore, AZ

“Chuck was the only one who cared enough to help us catch our lost kitty. He took the time to search through and through and FOUND HER under/behind the sink in the bedroom.”

Dante Inong, Maintenance & Engineering, Hilton Garden Inn Sacramento/South Natomas, CA

A slow drain in my sink was identified and fixed before I even had the chance to report it! Exceptional service.”

Livia Sartori, Managers & Supervisors, The Boulders, A Waldorf Astoria Resort, AZ

“Upon check in, a guest inquired as to what ingredients were in the tea at the beverage station because they were allergic to certain fruits. Livia brought a mixture of tea with the items in it to show the guest, and she also brought the guest a regular black tea so they would not have to worry about it. She was amazing!

Posted on Jul 25, 2012

Topic(s): Catch Me at My Best, Recent Recognition Ideas

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