Due to an extremely busy month and some changes in our staffing, I had to ask our team at The Waldorf Astoria Spa a The Boulders to make a lot of changes in their schedule in order to accommodate specific shifts. They were extremely flexible and even enthusiastic to pull together as a team and cover whatever shifts necessary. On a busy Saturday last week, the leadership team brought in a few bags of Lifesavers which we put into a basket in the Reservations area where all our Team Members sign in and out for the day. We signed a little note that said “YOU ARE ALL LIFESAVERS!” And thanked them for being so flexible and hard working during this past month. Everyone felt this was a nice little treat to brighten the staff’s day as well as a reminder that we appreciate all that they do for us and our guests each and every day.
Posted on Mar 19, 2014